Frequently Asked Questions
.ejs Files
ASIO4ALL
Account Validation Issues
Anti-Virus Software
Audio Files
Audio Pool
Audio devices
- How do I connect eJamming AUDiiO to my sequencer? VIDEO
- My MBox makes strange sounds on eJamming AUDiiO - What can I do about that? VIDEO
- Which SOUND CARDS are known to work with eJamming AUDiiO?
- Why does my music or audio sound strange or distorted when I also open Garage Band on my Mac or other audio software on Windows?
- Why don’t I hear myself or my instrument once I create or join a Session?
- Why is my sound device not listed on the Audio tab of eJamming AUDiiO Preferences? VIDEO
Backing Tracks
Connection issues
- How far away can I jam with another Player?
- I can’t hear the other player in my Session but he can hear me, what do I do?
- While I can hear the other player in my Session, he can’t hear me, what do I do?
- Why am I getting a message that says I can't connect to a Session? VIDEO
- Why do I get a “Lobby Servers are Down” error message when I try to log into eJamming AUDiiO?
Controls & Settings - Messaging
- Can I Message a Player Who's Not Logged Into eJamming? VIDEO
- How can I communicate with other users on eJamming AUDiiO if we're in a Session? VIDEO
- How can I communicate with other users on eJamming AUDiiO if we're not in a Session?
Controls & Settings - Metronome
Controls and settings
- How do I get to see who else is in the eJamming Lobby once I'm in a Session? VIDEO
- How do I judge Audio levels being exchanged among the players? VIDEO
- I find it difficult to talk when I hear my voice delayed in my headphones. Is there something I can do about it? VIDEO
- What are the functions of the different controls on eJamming AUDiiO?
- Why am I not hearing my instrument or voice even though I selected my Audio Input and Audio Output in Preferences > Audio tab?
- Why are some of the controls grayed out? VIDEO
- Why does my music or audio sound strange or distorted when I also open Garage Band on my Mac or other audio software on Windows?
- Why is there a high frequency pitch when the remote player speaks?
Firewall Issues
Loading tracks
- Does eJamming offer any drum/rhythm or backing tracks to play to? VIDEO
- How do I load a MIDI track into my Session? VIDEO
- How do I load an AUDIO track into my Session? VIDEO
- How many tracks are available in an eJamming Session?
MIDI Issues
- How can I hear both my singing and my MIDI output? VIDEO
- How do I set up my MIDI devices on eJamming AUDiiO? VIDEO
- How do you select your MIDI patch/instrument in eJamming AUDiiO?
- Why are the other players in my Session not hearing the great patch I’m triggering with my MIDI controller? VIDEO
Minimum Requirements
Port Forwarding
Port Test
- Explain what OPEN and CLOSED Ports mean
- I passed the port test and still can't connect - what can I do?
- I’ve failed the Port Test. Do I need to Port Forward to port 26900?
- What does the "Can't Connect to a Session" error message have to do with the Port Test? VIDEO
Recording Issues
- How Do I Mix Down a Song Session to a .wav File in eJamming AUDiiO? VIDEO
- How Do I Use Overdub Mode to Run a Recording Session in Beta 11? VIDEO
- How do I RECORD my Session? VIDEO
- I can't find my RECORDED TRACKS - where are they stored?
- I thought eJamming records 48kHz quality tracks. Why did I hear "crackling" in my session playback but my own sound was clean?
- Watch Smash Mouth Perform Live over eJamming AUDiiO VIDEO
- When I looked for my recorded tracks. I found an ejs file - what is it?
- Why can’t I play my eJamming AUDiiO recorded tracks in my media player?
- Why is it when I click the RECORD button on the transport, nothing is recorded? VIDEO
Step by Step Set Up Guide
- How Do I Connect My Instrument and Audio Interface to eJamming?
- How Do I Create a New Session?
- How Do I Download and Install the eJamming Software?
- How do I set up eJamming AUDiiO the first time? (The Complete Guide)
- What Happens in an eJamming Session?
- What are things I need to do to set up eJamming AUDiiO?
- What's NEW in BETA 13?
- What's all this about Passing the Port Test?
Sync issues
- How Do I Use Overdub Mode to Run a Recording Session in Beta 11? VIDEO
- How can I adjust the Sync Settings Manually?
- How does the Sync Delay system work? VIDEO
- I listen to the session through my mixing console and the friend I’m playing with sounds a half beat behind me. What’s going on?
- I want to connect with friends and we want to manually set each of our delays. Do we all set the sync to the same setting?
- If I'm the Leader of the Session, can I listen to myself directly through my mixer and still record with everyone in sync?
- Three of us were playing when suddenly I couldn't hear one of them. A moment later, their sound came back. What happened?
- Why is it that a musician who seems close enough geographically has a delay too difficult for me to play to? VIDEO