What's all this about Passing the Port Test?
Answer:
Okay, we bet you never thought you’d have to pass or fail a test once you left college. But no such luck. eJamming uses port 26900 to connect you to other users so you can make beautiful music together (or reggaetone, if you must).
The software will run a Port Test to see if that port is available on your router (if you use one), or if your firewall, Windows Firewall or anti-virus software is blocking access to that port. You’ll see the results of the Port Test in the information bar at the bottom of the user interface.
Passing/Failing the Port Test - The Video
There’s a video FAQ (eJamming’s website has a lot of them which show you how to do things) all about the Port Test. Here’s the link to it: http://www.ejamming.com/support/faq/41/
The three methods eJamming uses to open port 26900
Essentially, eJamming AUDiiO has three methods by which it can open port 26900.
1) eJamming AUDiiO can automatically open port 26900 when you first log into eJamming and close that port when you log out on modems and routers that support Universal Plug and Play (UPnP), as long as UPnP is enabled on your modem or router. Consult your modem or router’s documentation to see how to ENABLE UPnP.
2) In cases when you have failed the Port Test and your modem or router supports Network Address Translation (known as NAT), eJamming will attempt a NAT negotiation with the other musicians connecting to a session. If NAT negotiation succeeds, you will be able to join a session, or players will be able to join your session, even if you’ve failed the Port Test.
3) In the cases where both UPnP and NAT negotiation fail to connect you to other musicians in a session, you can always manually forward port 26900 to your computer. The FAQ at http://ejamming.com/support/faq/41/ further explains how to do that. Hopefully, UPnP or NAT will work so you won’t need to ever learn how to Port Forward in this life.
NOTE: PortForward.com sells a port configuration utility. You do not need to buy it to configure your router. Just follow their instruction manual for your router.
BLAME IT ON YOUR FIREWALL OR ANTI-VIRUS SOFTWARE
If you can’t log in to the Lobby, it’s probably your firewall or anti-virus software that’s overly-protecting you. Check out this FAQ how to fix it: http://www.ejamming.com/support/faq/55/
Essentially, Windows Firewall or the Mac Leopard OS Firewall (or any other Firewall software) or your Anti-Virus software could still be blocking access to port 26900. Open your Windows or Anti-Virus software, click your Exceptions tab and add eJamming AUDiiO as an exception. Windows Firewall also allows you to name a port as an exception. Add port 26900 UDP as an exception and click Okay.
On Mac Leopard, migrate to the Firewall tab (System Preferences>Security> Firewall) and select Set Access for specific services and applications, then click the + sign and select eJamming AUDiiO from your applications list. It will appear in the window of allowed applications.
You should now be able to connect.